WHAT WE DO

MANAGED SERVICES

Technology has changed dramatically over the last fifteen years. Our approach hasn’t. While we’ve adapted to the technology boom, and acknowledge its importance in our lives, Advanced Office Systems (AOS) is, and always has been, committed to providing big-business solutions to any-size business. We do this at a fraction of the cost, using innovative agent-based technology services and end-to-end management of your business’s IT needs.

Watch. Manage. Patch. Alert. Remediate. With these 5 Managed Service Technologies, we strive to stay on top of cutting-edge innovative technology and ideas so we can manage and protect your servers, workstations, firewalls, and backup solutions. We offer tailored solutions to suit your individual needs. From our central Network Operations Centers, AOS’s team of highly skilled technicians and managers can remotely support your technology needs from troubleshooting problems, to maintaining and patching workstations and servers, to making sure your antivirus is operational and your scheduled backups occur without error. We work with you day and night to ensure your data and IT solutions are always up and running. With us, your employees can stop worrying about computer problems and focus on improving productivity. We do this through our remote support capabilities and a staff of on site technicians and engineers.

AOS wants to help you address your most complex business challenges – without using your valuable resources. We will help you identify gaps, and implement and manage the custom-designed integrated technology solutions and IT services your company needs to operate smoothly, efficiently, and effectively.

Our detailed Discovery/Assessment reports highlight findings as well as recommendations from a face-to-face consult with a 90% land rate following.

Server and Network Management: Award-Winning Security, Reliability, and Support

Everyone wants to easily find and hire IT professionals who know how to manage their computers, servers and network technology. You need skilled professionals to monitor your networks, seamlessly deploy assets and resources, and stay up to date on the latest in data security and anti-malware science. The IT professional you hire must be able to do this, and also make affordable and logical recommendations to senior leadership about your IT strategy. This is a challenging role that few can fill. That’s why some of the biggest players in the industry hire Advanced Office Systems (AOS). We are the IT team that you could only dream of – until now.

Advanced Office Systems deploys, manages, and supports your organization’s physical and virtual server environment with 24/7/365 support and infrastructure management. Our highly secure facilities and agent based reporting and alerting technologies keep your data safe – accessible only to your registered users. Our security and antivirus technology, remote security patching, and upgrades keep your information from becoming compromised, so it will never fall into the wrong hands. AOS’s wealth of technological expertise allows you to reap all the benefits of a dedicated on site IT Team, without the time commitment, financial expenditure, human capital commitment, and other resources required to maintain systems at your place of business or in “The Cloud”. We pledge to take this responsibility, so you can focus on growing your business.

Whether it’s telephone support, remotely installed patches and upgrades, or managing mobile workstations, you can be confident you have the most innovative and revolutionary technology powering and supporting your business. You can be at ease knowing your information is protected and you have experts at your fingertips.

Device Management: Security and Flexibility – Any Device, Any Time.

As your business grows, so will your IT needs. Between Ransomware threats, the increase in server load, and the exponential growth of smart phones and tablets, it can be hard to keep up. Not to mention the variety of operating systems! Experts are experts, but between Android, Apple, and Windows, it’s impossible for most companies to have someone available who understands all of these devices. Advanced Office Systems is that “someone.” But instead of one, you’ll get a team of certified professionals, backed by state of the art remote monitoring and management technologies available when you need them.

Our unmatched expertise and 24/7/365 support will take the hassles of device management off your plate. From company computers and laptops, to personal tablets and smart phones, AOS will be responsible for the securing and keeping track of all those devices – and what information they can access. You will have peace of mind knowing your data is being accessed by only the appropriate individuals. With our quick, secure, and scalable deployment, your company will experience minimal downtime when upgrading or installing new technology and devices. Just think – you can add a new user in your Paris, Texas office, just as easily as you can rescue an executive whose laptop crashed before the big presentation in New Haven (whose presentation was saved on the virtual server). All with no extra financial or mental cost to you or your business. We are the IT experts you can call, to help you through the day-to-day challenges you face as a growing company.

Managed Service Offerings:

  • Managed Server
  • Managed Workstation
  • Managed Backup, Disaster Recovery and Business Continuity
  • Managed Antivirus and Anti Ransomware
  • Managed Firewall
  • Managed Network Devices
  • Managed E-Mail
  • Managed Office 365
  • Encryption Technologies